"Just book Thomas damp surveys! Best experience we've had thus far with our move. Responded to our query quickly. Attended the property we are purchasing next day. Fantastic communication throughout, report sent promptly with follow up calls to check our understanding."
Damp flagged in your survey? Get an independent diagnosis before any work is carried out.
Independent damp, mould and moisture surveys across Worcestershire and surrounding counties. Fixed fee £299. Clear written reports. No treatments sold.
Stephen spent 30 years inside the industry. He started this business because of what he saw.
For three decades, Stephen Thomas worked across damp remediation, insulation, heating and home improvement, including roles where surveys were connected to remedial work.
He saw how easily damp can be misread when the inspection is tied to a sale: rising damp diagnosed where the real cause was condensation, or a costly treatment proposed before the wider property context had been checked.
Thomas Damp Surveys was built as the alternative. Stephen works entirely independently — no products, no treatments, no commission. His only job is to find out what's actually happening and explain it clearly.
If there's nothing wrong, he'll tell you that too.
Your survey flagged damp. Don't let it derail the sale without knowing the facts.
A damp flag in a RICS Level 2 or Level 3 report is not a diagnosis. It's a prompt to investigate further. Without an independent inspection, buyers, sellers and estate agents are left relying on guesswork or on advice from a company that may also sell remedial work.
- Clarify exactly what was flagged and whether it's a genuine concern
- Get a written independent report you can share with solicitors or agents
- Negotiate from a position of fact, not assumption
- Avoid unnecessary renegotiation or sale collapse
Damp patches. Black mould. Musty smells. Get clear answers before spending money.
If you've noticed damp patches on walls, black mould in corners, condensation on windows, musty odours or unexplained staining — you need to know what's causing it before anyone starts recommending remedies.
Most damp in UK homes is caused by condensation, not rising or penetrating damp. A company that sells treatments has a financial interest in telling you otherwise. An independent inspection doesn't.
- Identify the root cause — not just the visible symptoms
- Understand whether treatment is actually necessary
- Receive a clear written report with practical next steps
An independent survey for anyone who needs clear answers about damp
Most damp companies inspect in order to sell. Thomas Damp Surveys only diagnoses.
The "free survey" offered by treatment companies is not an independent assessment. It is a sales visit. When a company profits from the remedies they recommend, there is an inherent conflict of interest.
No products sold
Thomas Damp Surveys does not manufacture or supply any damp treatment products. There is nothing to sell you.
No commission
Stephen does not receive referral fees or commission from contractors or treatment suppliers. His only income is the fixed inspection fee.
Evidence-based diagnosis
Every report is based on what the instruments and observations show — not on what makes commercial sense to recommend.
What happens when you book an inspection
Initial conversation
Contact Stephen with your address, a brief description of the issue and any photos you have. He'll confirm coverage and suitability.
On-site inspection
Stephen visits the property and carries out a thorough inspection using calibrated moisture detection equipment and thermal imaging where required.
Clear diagnosis
He identifies the actual cause — whether that's condensation, penetrating damp, rising damp or something else entirely — based on evidence.
Written report
You receive a clear written report with findings, cause, recommended next steps and any further action required. Same day where possible.
Ready to get an independent view?
Fixed fee £299. Written report included. No treatments sold. Covering Worcestershire and surrounding counties.
"Stephen came to my property on behalf of our buyer. He was extremely professional and explained everything he was doing. Reassuring us that there was nothing going on. I would definitely use and recommend Thomas damp to anyone in need of a truly independent report."
"Very pleased to have engaged Stephen Thomas. He was very personable and quick to respond. His report was thorough and comprehensive. He was available to discuss the report. His fee structure was competitive. I'd have no hesitation in recommending him."
"Very friendly. Survey was carried out very quickly. Very efficient and thorough report. Great communication. Highly recommend."
"A very experienced gentleman. He was quick and efficient. I got the damp report back within hours of the survey. The detail was astounding. It provided reassurance that I didn't need to get someone else at a high cost to fix the issues which was my concern."
"Stephen was on time, polite, thorough and respectful of my home. When I contacted him he responded promptly. Would definitely recommend. I don't enjoy having people I don't know being in my home, Stephen did not make it feel like an intrusion."
"Stephen was very friendly and approachable, detailed in his reports, and took time to discuss and explain areas of investigation in person. Highly recommended!"
"Excellent service from start to finish, Stephen was friendly, knowledgeable and efficient. Following my initial phonecall he was able to fit in a damp survey at the property I am buying within days, when he made the inspection the report was sent to me the same day."
"I needed to get a damp survey on a property that I was selling. I liked the fact that Stephen was an independent surveyor who was not there to sell us damp solutions. The report was detailed and helpful with recommended solutions and we received it later that same night."
"Stephen came to carry out an independent timber and damp survey for a property we are looking to buy. Stephen has put my mind at ease with his findings. I would highly recommend Stephen to anyone who needs an independent damp and timber survey."
"Stephen Thomas helped me and my wife through a stressful situation. Our lender requested a damp and timber survey very shortly before we were supposed to exchange contracts. Thankfully we found Thomas Damp, within 5 days he was out and supplied a detailed damp and timber survey for a very reasonable cost."
Areas covered
Thomas Damp Surveys operates across Worcestershire and surrounding counties. Based in Stourport-on-Severn, Stephen covers a wide area including most of the West Midlands. If you're unsure whether your property falls within range, call or email to confirm.
Not sure if we cover your area? Call Stephen on 07767 579153 or email info@thomasdamp.com and he'll confirm straight away.
Common areas include:
- Worcester, Kidderminster, Stourport-on-Severn, Redditch, Malvern, Droitwich, Bromsgrove
- Hereford, Ross-on-Wye, Ledbury, Leominster
- Gloucester, Cheltenham, Tewkesbury
- Shrewsbury, Ludlow, Bridgnorth, Oswestry, Telford
- Birmingham, Wolverhampton, Dudley, Stourbridge, Walsall
Frequently asked questions
A damp flag in a RICS Level 2 or Level 3 report is not a diagnosis — it's a prompt to investigate. An independent inspection will identify the actual cause and tell you whether any remedial work is genuinely necessary before you spend any money or renegotiate.
Not necessarily. A significant proportion of properties referred for damp-proofing turn out to have condensation issues, not rising or penetrating damp. Because Stephen sells no treatments, his diagnosis is based solely on the evidence. He will tell you honestly whether treatment is needed.
Black mould (typically Cladosporium or Aspergillus) is most commonly caused by condensation — warm, moist air meeting cold wall or window surfaces. This is a ventilation and thermal efficiency issue, not a structural damp problem. An independent inspection will identify the real cause so it can be addressed correctly and cost-effectively.
Yes. A damp flag can stall a sale, prompt aggressive renegotiation or cause a buyer to withdraw. An independent written report gives all parties the factual information they need to make a decision, and can prevent unnecessarily costly price reductions based on an unverified concern.
Landlords should take reported damp and mould seriously, investigate promptly and keep clear records. A written inspection report provides dated damp and moisture findings that can support follow-up decisions and discussions with tenants, agents or advisers. It is not legal advice.
Get a clear answer about damp in your property
Fixed fee £299. Written report included. No treatments sold. No commission. Just an honest, independent assessment from someone with 30 years of experience.